HOMEABOUTMARKETGAINZISSMAINDIA ELITE SUMMITCOMPLIANCECONTACTBLOGS
🚀 India Elite Summit 2026: Early Bird Registration Open📢 MarketgAInz: SEBI-Registered Research Reports Available⭐ ISSMA: New Financial Literacy Program Launched🔔 Contact us: +918828320113 | support@indeqnet.com

Refund & Cancellation Policy

Last Updated: January 1, 2026
Important: Most services are non-refundable

Clear guidelines for refunds, cancellations, and service policies across all India Equity Network verticals

Important Notice

Due to the nature of digital delivery, proprietary content, intellectual property, and service-based execution, most purchases are non-refundable once access is granted or materials are delivered.

1. GENERAL REFUND PRINCIPLE

Refunds are considered only under defined, limited conditions and are not guaranteed. By purchasing or subscribing to any of our services, you acknowledge that you have read, understood, and agree to the terms outlined in this policy.

Applies To

All services, courses, subscriptions, and registrations

Refund Basis

Defined conditions only, not guaranteed

Acknowledgment

Purchase indicates acceptance of terms

2. NON-REFUNDABLE PRODUCTS & SERVICES

Strictly Non-Refundable

Digital courses, masterclasses, cohorts, and live training
Recording access, e-learning content, LMS logins
Advisory & research output from MarketGAInz
Community/group access (WhatsApp/Telegram/Discord)
Memberships, program subscriptions, toolkits
Software, ebooks, templates, license-based materials
Missed classes, no-shows, non-attendance

Not Grounds for Refund

Perceived learning value
Changes in personal schedule
Lack of time to use the product
Market movement contrary to expectation
Losses in trading or investing
Request after partial/full utilisation
Market opinions in educational material

3. ELIGIBLE REFUND CASES

Eligible Scenarios

A

Duplicate Payment

Same transaction charged more than once

B

Access Not Provided

Paid access not granted due to our error

C

Event Cancellation

Event cancelled by Indeqnet

Documentation Requirements

Valid proof of payment
Written explanation
Time-stamped evidence

Event Cancellation Options

Full refund, OR
Transfer ticket to another date

4. TIME LIMIT

All refund requests must be initiated within 72 hours (3 working days) of purchase.

5. PROCESSING TIME

Approved refunds processed in 45 working days to original payment source.

CHARGES

Payment gateway charges, bank fees, and administrative charges are non-refundable.

6. SUBSCRIPTION CANCELLATION

Cancel renewal anytime to avoid future charges
No pro-rated refunds for partial periods
Processed billing cycles are non-refundable

7. TRANSFER POLICY

Event tickets transferable 7+ days prior
Course deferral possible to later batch
Replacement options at our discretion

8. THIRD-PARTY PURCHASES

Affiliate/influencer purchases
Third-party platform purchases
Contact seller directly for refunds

9. FRAUD PREVENTION & MISUSE

We reserve the right to deny refunds for misuse

Misuse for free content consumption
Download materials then request refund
Share login access or intellectual property
Initiate chargeback fraud or false claims
Engage with unauthorized resellers

Note: Such behaviour may result in legal action and permanent platform ban.

12. REFUND REQUEST PROCESS

Contact Information

Subject Line Format:

REFUND REQUEST – [Full Name] – [Service Purchased] – [Date]

Required Information

1
Full name
2
Mobile number
3
Transaction ID & date
4
Proof of payment
5
Reason for request with evidence

Important: Incomplete requests may be rejected without processing.

15. CONTACT INFORMATION

Registered Office

201, Radhakrishna, Radha Residency, Siddharth Nagar, Borivali East, Mumbai – 400066, Maharashtra, India

Final Acknowledgment

By completing a purchase, the user acknowledges that they have read this policy in full, understand the refund limitations, agree that refunds are discretionary, and will not initiate chargebacks without first contacting support.